SMS Terms & Conditions
Programme names: (A) First State Growth LLC customer care messaging — for people who contact us. (B) First State Growth LLC qualification outreach — messages we send on behalf of a business client to that client's own contacts.
Message frequency varies. Message and data rates may apply.
Reply STOP to unsubscribe. Reply HELP for help.
Consent to receive text messages is not a condition of purchase.
1. About this programme
First State Growth LLC ("we", "us") operates two distinct text messaging programmes. Which one applies to you depends on how we came to have your number.
Programme A — customer care. For people who contacted us directly and asked to be reached by text. We use it to answer enquiries, confirm the scope and price of an engagement, tell you when work has been delivered, and handle billing questions.
Programme B — qualification outreach. For contacts of our business clients. See section 3 below, which explains why you may have received a message from us about a company you already deal with.
2. How you opt in
Programme A (customer care): you opt in by ticking the separate text-message consent box on a form on this website and providing your mobile number, or by texting us first from your mobile number.
Programme B (qualification outreach): you opt in verbally, during a phone call we place to you first. See section 3. There is no other way onto Programme B — we do not add anyone to it from a list, a form, or a purchased file.
The consent box is unticked by default and is separate from the box accepting our Terms of Service. You can submit any form on this site, and buy any service from us, without ever agreeing to receive text messages.
3. Messages sent on behalf of a business client (Programme B)
Why you received a message from us. A business you have dealt with — typically an insurance agent, broker, property professional or staffing firm — has engaged us to contact people on their contact list and find out who is currently interested in their services. We are contacting you on that company's behalf, as their service provider. Every message identifies the client we are contacting you for.
You will always have spoken to us first
We never text you before we have called you and you have said yes. The sequence is always the same:
- A business client supplies contact records from their own database.
- Every contact is called first, by a person dialling manually — not by an automated dialler.
- On that call we ask, in plain terms, whether you are happy to receive a follow-up text. We tell you who the message is from, that frequency varies, that message and data rates may apply, that you can reply STOP at any time, and that agreeing is not required for anything.
- Only if you say yes do we text you. Your answer is recorded against your record with the date, the agent, and the exact wording used.
If you said no, or we never reached you, you will not receive a text from us. If you have received one and do not remember that call, tell us — we will suppress you immediately and investigate.
The client separately confirms in writing, before any outreach begins, that it holds valid consent to contact you, that the consent has not been withdrawn, and that the records have been screened against the applicable Do Not Call registries.
We never buy, sell, rent or share these contact records. They belong to the client, are used only for that client's engagement, and are not re-used for anyone else. We act as that client's Service Provider under the CCPA/CPRA and Processor under the GDPR.
Before any message is sent, the file is checked against our permanent suppression list, so that anyone who has previously opted out is never contacted again. The client is separately responsible for confirming that the records are consent-backed and screened against the applicable Do Not Call registries.
To stop receiving these messages, reply STOP to any message. You will be suppressed immediately and we will report the opt-out back to the client so their records are updated too. You may also email admin@firststate-growth.com or call +1 (302) 241-4852 and we will remove you at once.
If you believe you never gave the client permission to contact you, tell us and we will suppress you immediately and raise it with the client.
4. Types of message you will receive
- Replies to an enquiry you submitted
- Confirmation of agreed scope and price before an engagement begins
- Notification that your qualified records have been delivered
- Billing, refund and customer-service correspondence
Under Programme A we message you only about your own dealings with us. Under Programme B we message you only on behalf of the one identified client whose contact list you are on — never about a third party's products.
5. Message frequency
Message frequency varies and depends on how your engagement progresses and how often you contact us. Most people receive only a handful of messages in connection with a single engagement.
6. Costs
Message and data rates may apply. We do not charge you for text messages, but your mobile carrier may, according to your plan. Check with your carrier if you are unsure.
7. How to stop messages
Reply STOP to any message from us and we will stop sending them. You will receive one final message confirming that you have been unsubscribed, after which no further messages will be sent.
You may also opt out at any time by emailing admin@firststate-growth.com or calling +1 (302) 241-4852. Opting out of text messages does not affect any engagement you have purchased — we will simply contact you by email or telephone instead.
8. How to get help
Reply HELP to any message and we will reply with details of the programme and how to contact us. You can also reach our customer care team directly:
- Email admin@firststate-growth.com
- Telephone +1 (302) 241-4852
- Monday to Friday, 09:00–17:00 US Eastern
9. Supported carriers
The programme is supported by the major US mobile carriers, including AT&T, Verizon Wireless, T-Mobile, and their affiliates and resellers. Carriers are not liable for delayed or undelivered messages.
10. Eligibility
You must be at least 18 years old and the account holder or an authorised user of the mobile number you provide.
11. Privacy of your mobile number
Mobile information and text messaging opt-in data and consent will not be sold, rented, or shared with any third parties or affiliates for their marketing or promotional purposes.
Your mobile number is used only to contact you about your own enquiry or engagement with First State Growth LLC. Full detail is in our Privacy Policy.
12. Delivery
Delivery of messages depends on your carrier's network and is not guaranteed. We are not liable for messages that are delayed or not delivered.
13. Changes
We may update these terms. The version that applies to you is the one published on the date you receive a message. Material changes will be reflected in the "last updated" date above.
Contact
First State Growth LLC
8 The Green, Suite 24112
Dover, DE 19901, United States
Email admin@firststate-growth.com
Telephone +1 (302) 241-4852
Monday–Friday, 09:00–17:00 US Eastern